On the 6/8 SCHEART training net Kent Hufford, KQ4KK presented this topic, which was originally written by Christine Smith, N5CAS (sk). It is a long read but it answers so many questions.

WORKING WITH PUBLIC SAFETY OFFICIALS
Modified from a Waller County, TX ARES training article
written by Christine Smith, N5CAS (sk)

Meeting the communications needs of “served” agencies is quite a challenge in today’s complex
disaster/emergency relief arena. The number of emergency relief organizations and their increasingly
sophisticated needs all competing for that scarce resource–the volunteer. The activity of other non-
amateur volunteers makes the picture even more complicated. As more of the population moves to
disaster-prone areas and less government funding is available, more pressure is placed on agencies
to use and sometimes abuse the volunteer sector for support of their missions in disasters. Toes are
sometimes stepped on and a volunteer’s morale can be undermined.
On the other hand, the ARRL, SCHEART and SC EMD formal relationships with served agencies are
vitally important and valuable to radio amateurs. They provide us with the opportunity to contribute in
a meaningful way. Another substantial benefit not to be overlooked is that these relationships lend
legitimacy and credibility for Amateur Radio’s public service capability.
What to Do?

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In a typical disaster situation a county EOC might ask you to deploy to a VOAD site and establish emergency comms to the county EOC and state EOC. Your go box, portable antenna’s and your knowledge of all the possible methods to establish those comms links are essential. Here is a list of every VOAD in South Carolina. Many VOADs on this list would not deploy until after the comms infrastructure was back online. But others would deploy right away and they may ask for a comms link back to the county or state EOC. This is where ARES can engage and make a difference.