Recently the SC ARES DEC (District Emergency Coordinator) Working Group met to discuss the topic of an SC ARES agreed replacement for the Ham Shack Hotline Voice Over IP (VOIP) service that will be decommissioned 31 August 2025.
The team agreed that Hams Over IP (HOIP) will be the SC ARES VOIP preferred replacement for Ham Shack Hotline.
Like Ham Shack Hotline, HOIP is a “no cost to the user” service. Numerous VOIP desk phone sets are supported as well certain soft phones. Your current desk set may very well be supported.
There are a some initial steps required to have a “number” assigned to you, and your HOIP implementation credentials being established.
-First go to:
https://helpdesk.hamsoverip.com/osticket/account.php?do=create
to establish an HOIP account
-Then go to:
https://helpdesk.hamsoverip.com/osticket/open.php
to log in, then open a “new ticket” requesting a “number”
Note: to establish an account, and to be assigned a “number”, you will be required to submit an electronic image of your current active Amateur Radio license.
Following the approval of your “number” request, HOIP will e-mail you the credentials to “provision” your phone / set.
You are encouraged to migrate to HOIP as soon as you are able. The 31 August date is not that far off.
